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Turn customer feedback into a public roadmap.

Ideas, votes, moderation, a public roadmap, and a changelog in one place. Close the loop when you ship.

Create a feedback boardOn Pro and up, from $19/mo
Product ideasfeedback.yourapp.com
Moderator view
Open3
Dark mode for the customer portalOpen, posted by a customer 3 weeks ago
23SAML login for the portal
9Weekly digest of new ideas
Planned1
57Comment threads on ideas
In progress1
34Custom domain for the board
Shipped1
17Bulk-close tickets from the inbox
Changelog

Nothing linked yet. When the idea ships, its changelog entry appears here.

Webhookfeedback.post.created
{
  "public_id": "fp_8Kq2xR",
  "title": "Dark mode for the customer portal",
  "vote_count": 41,
  "moderation_state": "approved",
  "status": { "name": "Open", "slug": "open" },
  "tags": [{ "name": "portal", "slug": "portal" }]
}

Nothing goes public until you say so.

New ideas land in a moderation inbox. Merge the duplicates, tag them, set a status, then publish.

Waiting for review3
  • Night theme for the help portal?4 min ago
  • Let us export votes per customerreportingOpen
  • Please make the app freeOpen
What’s newSubscribe to updates
20 Oct 2026

Dark mode for the customer portal

Follows the visitor’s system setting.

Requested by 42 people

6 Oct 2026

Bulk-close tickets from the inbox

Select many, close once.

Requested by 17 people

Sample board content.

Ship it, then say so.

Changelog entries tie to roadmap items, so every release points at the ideas it closes, and the people who asked can see it shipped.

Feedback that never touched your board.

Feedback Hub pulls support tickets, app reviews, sales notes, and interview quotes into one searchable directory. Map their fields once, keep them in sync, and triage with the same tags and statuses as your ideas. Included with Feedback on Pro and up.

Connected feedback sources
SourceMapped toLast syncEntriesStatus
Support ticketssubject → title, body → body12 min ago1,284Synced
App store reviewsreview → body, rating → tag1 h ago316Synced
Sales call notesnote → body, account → tagYesterday88Sync failed
Interview quotesquote → body, persona → tag3 days ago42Synced

Sample data.

Set up once, then listen.

  1. 1

    Build it

    Set up your portal, roadmap columns, and changelog.

  2. 2

    Share it

    Embed the widget or link the public board from your app or site.

  3. 3

    Watch it land

    Ideas arrive moderated, voted, and ready to move to the roadmap.

Questions.

What is Formspring Feedback?

A product feedback board with voting, roadmap, and changelog - like Canny or Frill, connected to the rest of your Formspring workspace.

Which plan includes Feedback?

Feedback boards are available on Pro and up.