Questions people actually finish.
NPS, CSAT, quizzes and research with branching, scoring, quotas and several languages. Every answer shows up in the results the moment it is sent.
Last 30 days
- Detractors, 0 to 6
- 12
- Passives, 7 to 8
- 17
- Promoters, 9 to 10
- 41
Sample data. Pick a score, read the follow-up it triggers, then send it to watch the score move.
Ask the next question only when it matters.
Branch on any answer and score answers automatically, so results arrive sorted instead of waiting for a spreadsheet. A detractor gets asked what to fix. A promoter gets asked for a quote.
What a survey can do.
Surveys are included from Pro at $19 a month. Every response counts against the same plan allowance as your forms, with no per-response fees.
- Question types
- NPS, CSAT, ratings, multiple choice, quizzes and open text in one builder
- Branching
- Show a question, or skip a screen, based on any earlier answer
- Scoring
- Points per answer, totalled automatically for quizzes and lead grading
- Quotas
- Cap how many responses each group can send
- Languages
- Offer one survey in several languages and keep one set of results
- Resume later
- People close the tab and pick up at the question they left
- Results
- Built-in analytics as answers arrive, plus AI summaries on paid plans
- Sharing
- A link, an embed on your site or a QR code to scan in person
Long surveys survive closed tabs.
Welcome back. You stopped at question 6 of 11.
Your earlier answers are saved. Nothing to type twice.
Region Hamburg has reached its cap of 150 responses. Other regions keep collecting.
Answers from every language land in the same results.
Sample data.
About surveys
What is Formspring Surveys?
A friendly survey builder for NPS, CSAT, quizzes, feedback, and research. It handles scoring, branching, quotas, and multiple languages, looks great on every device, and turns answers into results your team can act on.
Do I need to be technical to build a survey?
No. Start from a template or describe what you want to learn and let AI draft it, then drag questions into place. If you can fill in a survey, you can build one.
Can people finish a long survey later?
Yes. People can close the tab and pick up right where they left off, so you never lose a thoughtful, long-form answer to a dropped session.
How do submission limits work?
Free includes 50 submissions per month. Pro includes 5,000, Team 25,000, and Scale is unlimited. No per-response overage fees - if a survey takes off, you upgrade when you need more included volume.
Can my team work on results together?
Yes. Results land in a shared workspace where the right people can read answers, follow up, and route what matters to the owner.
Ask one good question this week.
Start on Free, then switch to Pro when you publish your first survey.